Up the game of customer service

Where customer expectations are becoming heavy, crack the customer service code by rewardifying KPIs.

Menyebarkan kegembiraan kepada 5J+ pengguna dengan 5000+ perniagaan

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Kemungkinan terhad kepada imaginasi anda

BPO companies across segments use Xoxoday technology to send out rewards, incentives and payouts, for employees, customers and partners.

Retain the employees with eclectic rewards

The employee attrition rate is highest among the BPO industry, burdening companies with the cost of hiring a new employee and training him to perform well. Value your employees by letting them choose a performance reward of their choice by running a stunning customer engagement program.

Gamify the customer service KPI

The essence of the BPO industry is customer service. Gamify your employees' customer service KPIs with points, put top performers on the leaderboard, and recognize them socially with a vault of infinite rewards.

Incentivize your customer feedback

Incentivize the customer feedback process with gratifying rewards to know what your customers are saying about your agents and team managers.

Delight your customers when they are in distress

Call traffic management, poor internet connection, power shutdowns may disrupt crucial processes, putting your customers in distress. Convert this distress into delight by sending payouts and heart satiating  digital gifts as a gesture of compensation.

Why BPO companies work with Xoxoday

Microfinance at the departmental level

As team sizes vary as per the organizational structure and goals, one rewards sending pattern doesn't suit all the teams. Xoxoday weeds out this problem of imparity by scaling across teams and budgets with department-specific sending

Alat penjenamaan

Kami melihat penghantaran ganjaran dan hadiah kepada rakan kongsi, kolaborator, penganjur anda sebagai tindakan jangkauan. Xoxoday membolehkan anda mencetak personaliti jenama anda padanya dengan menyesuaikan logo, mesej, warna mengikut cara yang anda mahukan dalam satu klik - menjadikannya satu cara penjenamaan halus untuk anda.

Automatikkan berbilang jenis kempen

Semua kempen tidak dibuat secara sama rata. Menggunakan satu paradigma untuk semua jenis kempen akhirnya membawa kepada keletihan kempen. Dengan menyokong aliran kerja kempen yang disesuaikan, Xoxoday menyediakan rangka kerja khusus yang diperlukan oleh setiap kempen.

Integrasi yang berfungsi seperti azimat

Kefungsian platform paling modular bagi ganjaran Xoxoday kini boleh diakses sebagai penyepaduan pada platform pilihan anda - semudah menukar suis.

API tanpa kod

API tanpa kod kami membawa katalog ganjaran yang kaya dan ringan ke CRM atau tapak web anda tanpa memerlukan infrastruktur. Mula menyepadukan hari ini untuk mula mengautomasikan pengalaman ganjaran!

Keselamatan anda, tanggungjawab kami

Urus niaga berbilang mata wang mungkin mengecewakan tetapi tidak di Xododay kerana kami menerima kebanyakan mata wang. Dengan prosedur yang ditetapkan, platform kami melebihi pematuhan untuk membuka API perbankan.

Penyulitan data sensitif
HTTPS dan HSTS untuk sambungan selamat
Program pendedahan dan ganjaran kerentanan

Nilai ganjaran melebihi

$3 juta

Diedarkan dalam satu suku

Meningkatkan kecekapan ganjaran

52%

daripada pekerja yang dicalonkan

Dihantar Ganjaran Maksimum dalam

6 minggu

melaksanakan aliran kerja automasi